Shipping policy

Thank you for shopping with Kat Aesthetic. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

During periods of high order volume, processing times may be slightly extended. If there is a significant delay with your order, we will contact you via email.

Shipping & Delivery Times

We currently ship within the United States.

Estimated delivery times:

  • Standard Shipping: 3–8 business days
  • Processing Time: 1–3 business days

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, and other factors outside of our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any free shipping promotions will be clearly stated on our website when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Kat Aesthetic is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping addresses provided by the customer.

Delayed or Lost Packages

While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers, severe weather, natural disasters, or other circumstances beyond our control.

If you believe your package is lost or significantly delayed, please contact us and we will do our best to assist you.

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.

We will review the issue and work to provide an appropriate resolution, which may include a replacement or refund.

Questions

If you have any questions regarding shipping or your order status, please contact us:

Email: kataesthetic.official@gmail.com

Live Chat: Available through the chat option on our store.

Thank you for choosing Kat Aesthetic.